RETURN FOR REFUND
Indicate on your invoice "Reimbursement" on the reference concerned or the references concerned.
We will refund you the original price you paid for the returned item.
The full amount of returns will be credited to the buyer's original method of payment. The buyer's original bank card will be credited at the time of processing the returned items and the credit will appear on the customer's next bank statement.
Original delivery charges are non-refundable, except for cancellations by seller.
NB: Upon receipt of your return package, we will process the refund request within 48 / 72H.
The refund is made directly to the payment method used when ordering.
RETURN COSTS ARE THE RESPONSIBILITY OF THE CUSTOMER
We invite you to keep track of your return package. Your return package must be returned to the following address:
Factory Jeans
4as shopping center
90000 BELFORT
YOU NEED HELP ?
We invite you to contact our team directly via the "contact us" section on the site (response time within 24 / 48H excluding weekends and public holidays)